General & Local Conditions

When travelling abroad, you must accept that things will be different than home. Safety standards and regulations conform to local regulations and could be less or even more stringent than those you enjoy at home.

The monitoring and enforcement of such regulations is a matter for the authorities of that country and the local suppliers of the services concerned. Cots supplied abroad comply with local safety standards, but it remains your responsibility to check that they meet your infants' requirements. Life has to go on while you are on holiday.

Building or road works may be on progress in the vicinity. Hotels need constant maintenance and may need refurbishment from time to time. This could occur without any warning to tour operators, although the hotel management will always try to ensure that such work is carried out with the minimum inconvenience. We will always try to let you know in advance if we have been notified.

Seasoned travellers accept that traffic and other sounds are part of everyday life, particularly in cities. Even in the countryside, work starts early on the farms and the roosters crow at antisocial hours. And in Turkey, the Islamic call to prayers is an inseparable part of the culture.

Unused services

Please note that refunds are not available for services provided but not utilized.

Special requests

Special requests regarding accommodation, car rental, seats or any other aspect of your holiday should be made at the time of booking and will be passed by us to the relevant management. Such requests will be noted on your folder, but confirmation cannot be guaranteed. Even when a supplier advises that a request has been accepted, we cannot accept liability for any subsequent failure on their part to comply with such requests. For this reason we regret that we do not accept conditional booking.

Passports and visas

The Turkish Government is levying visa charge payable on arrival in Turkey. All nationalities should inquire direct to Turkish Consulates, or to Top Avenue for further details. Please note : It is your responsibility to have a valid passport and appropriate visa for your holiday.

Religious holidays

Public holidays and religious festivals may affect the availability of resorts and hotel facilities and you may well find a lot of activity with beaches, restaurants, ancient sites, etc. becoming very busy. We can provide details and dates of these events.

Vaccinations

No vaccinations are obligatory. Please check with your doctor if you are concerned.

Voltage

Voltage is 220 Volts A.C. Please bring a 2-pin continental adaptor for electric razors and hair dryers if you come from the overseas countries or any other country if necessary.

Holiday Insurance

In your interest you should be adequately insured before travelling. All clients are responsible for arranging this themselves before arriving at Turkey.